Updated 20 December 2022
Privacy Policy
At Dash, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights in relation to this information. Please read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We may collect and process various types of personal information from you. The types of data we collect may include:
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Contact Information: Such as your name, email address, phone number, and postal address when you contact us or sign up for our services.
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Billing Information: If you subscribe to our services, we may collect billing details such as credit card information, billing address, and transaction history.
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Technical Information: We may collect information about your device, browser, and operating system when you visit our website, including your IP address and cookies.
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Usage Information: We may collect information about how you use our website and services, including log files, clickstream data, and analytics.
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Communication Data: We may store records of your communication with us, such as emails and chat messages.
How We Use Your Information
We may collect and process various types of personal information from you. The types of data we collect may include:
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Providing Services: To deliver the services you have requested and manage your account.
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Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
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Marketing: To send you marketing communications about our products and services, where you have given us permission to do so.
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Improvement: To analyze website usage and improve our services, including the security of our systems.
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Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.
Data Security
We take the security of your personal information seriously. We have implemented appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our staff is trained to follow strict data protection procedures.
Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in delivering our services, such as payment processors and email marketing platforms. These third parties are bound by confidentiality and data protection agreements.
Your Rights
You have the right to:
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Access: Request access to the personal information we hold about you.
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Correction: Request correction of your personal data if it is inaccurate or incomplete.
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Deletion: Request deletion of your personal data, subject to legal obligations.
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Object: Object to the processing of your personal data for marketing purposes.
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Data Portability: Request the transfer of your personal data to another party in a structured, commonly used, and machine-readable format.
Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at [Contact Information].